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Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
How do I track my order?
If you have a CampSaver Account
- Sign in to your CampSaver Account and select "Your Order History"
How do I track my order if I did not register for an account?
- Go to the Check Order Status page and enter your order number and billing zip code in order to receive more information about your order status.
What if I don't see a tracking number?
The reason you may not see a tracking number for your order include:
- Your order is being processed
- Your item has not arrived yet from our supplier
- Your order is being packed, but does not have a tracking number yet
- Once your order has shipped, you will receive an email notification with shipment and tracking information or you can view it in "Your Order History"