Your Browser is OutdatedHelp Center
Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
If I create an account, can I link my prior orders made without an account?
If I create an account, can I link my prior orders made without an account?
- Yes, you can! Orders can be imported to your account by scrolling to the bottom of your Order History page using the "Click here to import orders" feature. Be sure you have your order numbers ready!
I don't see my recent order on the Order History page (orders placed without logging into My Account)
- Please check your Shopping Cart to ensure that your order was finalized.
- You may not have been logged in to your account when the order was placed and went through your checkout as a guest.
- If you accidentally placed an order with another account and want it to be imported, please contact our support for assistance