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Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
How do I reset my password?
How do I reset my password?
- From the My Account page, navigate to the left-hand side and click on Account Settings under "Account Info". From there, click on the "Edit" button next to your password to change it. You will need to enter your current password, the new password you'd like to change it to, and then type the new password again to confirm there were no typos or mistakes.
I can't remember my password; can I request a new one?
- If you forget your password, go to the Sign In page and click the "Forgot Your Password?" link. Enter your email, and we will send you a link to reset your password. If you don't see the email in your inbox, please check your spam and junk folders.